There are many questions on this new structure and following are a few of the questions we put forward to WEG along with their responses. (Responses in italics):
1) Where will the customers at Woodbine and the Racebook get their vouchers when there are no tellers?
Customers will be able to obtain a voucher from the self-serve machine.
2) How will customers be able to cancel their tickets because of late scratches, etc?
If a horse is scratched from a race, a customer who has placed a bet on such a scratched horse will be able to put their ticket into the self-serve and a voucher will be issued. Otherwise, for tickets that a customer would like to cancel for any reason other than a scratched horse: a) if the customer is not an HPI account holder, then the customer must cancel the bet within 40 seconds of creating the bet at the self-serve terminal, or; b) if the customer is an HPI account holder, then it can be canceled up to post time.
3) What about Monday live at Woodbine?
Live racing will be staffed with mutuel tellers.
4) What will happen with Cheque Cashing and U.S. Exchange when tellers are not scheduled?
Cheque Cashing and U.S. Exchange will not be available when tellers are not scheduled. These services will only be offered during live racing.
5) Who will post the changes when tellers are not scheduled?
Changes will not be posted when tellers are not scheduled. Customers can obtain changes as they are scrolled on the television.
Please let other mutuel employees know that we will be posting updates on this issue on this website. If any employees who are not subscribers to our union website and would like to, they can send their emails to myself at robertciprick@gmail.com and I will see that they get listed.
Since the proposed changes to our shifts are going to cause some employees to have no or very little work they might be eligible for Employment Insurance. They can check out the following website. http://www.servicecanada.gc.ca/eng/ei/types/regular.shtml#eligible
There they will learn if they become eligible to collect EI. For example one of the qualifications is “have been without work and without pay for at least seven consecutive days in the last 52 weeks;”
Bob Ciprick
President
CAW Local 2007
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In Charge Doing Host Duties at Mohawk
Arbitrator Kathleen O'Neil agreed with the Union that the In Charge doing the Hostess duties at Mohawk was an extra duty. She gave the parties an opportunity to negotiate a rate. WEG offerred zero. A hearing is scheduled for February 23, 2011 with Miss O'Neil to set a rate.
A copy of the arbitrator's award is available here:
Arbitrator Kathleen O'Neil agreed with the Union that the In Charge doing the Hostess duties at Mohawk was an extra duty. She gave the parties an opportunity to negotiate a rate. WEG offerred zero. A hearing is scheduled for February 23, 2011 with Miss O'Neil to set a rate.
A copy of the arbitrator's award is available here:
